Careers

Community Specialist: Technical Engagement

Solihull, England, GB

Who We Are

Christian Vision (CV) is a global Christian charity with evangelism at our heart. Founded in 1988 by Lord Robert Edmiston, CV’s strong desire is to serve and equip Christians, and the local church, in their evangelistic endeavours. To this end, we work to see impact in three key areas:

Introducing people to Jesus;
Mobilising Christians to evangelise; and
Resourcing the Church with free digital content and knowledge.

Job Overview

Supporting the Community Manager as required within the framework of CV Mission and CV Vision statement, by carrying out the daily duties of Community Specialist. This includes:

Specific Responsibilities

To engage and respond to audiences across a variety of online platforms.
To implement strategy for follow-up of audience responses using provided systems and tools.
To maintain up-to-date understanding of industry terminology and best practises for social media engagement.
Maintaining customer relationship management systems
To adhere to relevant privacy requirements when maintaining and distributing database of contacts.
To identify and implement resources to assist follow-up communication.
Working with current and future technological developments.
To prepare various communication collateral and presentations for both internal and external audiences.
To assist in building positive relationships with external stakeholders, key influencers, ministry leaders, and organisations.
To organise promotional events and activities as directed.
To maintain a high quality of interpersonal communication at all times.
To regularly provide feedback from audience responses to content and marketing teams, including quantitative and qualitative evaluation of engagement and response.
To assist the Community Manager with the monitoring, collecting, and analysis of data and maintaining statistics of all responses using web-based or other programs.
To work positively with content and marketing teams, as directed.
To undertake tasks positively and professionally under the pressure of deadlines.
To specialise in one or more core skills, e.g. Response & Follow-up, Networking & Partnerships, online user engagement.
To adhere to social media policy at all times.
Leading the team in prayer and devotional times and engaging with other spiritual activities as required.

General Responsibilities

Fulfil other duties, as common to all employees and as directed, within parameters outlined in both the mission and vision statements. This includes:

To be available for personal and spiritual growth opportunities.
To pro-actively maintain a positive attitude.
To adhere to all regulations, CV policies, procedures and guidelines.
To attend all required general staff and team meetings.
To undertake professional development as required.
To adhere to all occupational health and safety requirements of CV.
To keep confidential the affairs of CV and its employees.
To represent CV in a positive manner.
To maintain appropriate licences, as required.
To keep abreast of latest methods and technologies.

Essential Skills / Experience / Education

Excellent command of the English language both spoken and written.
Relevant tertiary qualifications, an advantage
Experience working with internationally-based organisations an advantage.

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