Privacy Policy

Christian Vision ("CV", "we", "our",  "us") is a large UK based Charity which aims to promote the Christian  faith globally through online mass media and the support of Christian  mission workers, churches, missions organisations and mission projects  on the ground. You can read more about CV by visiting www.cvglobal.co.

This Privacy Notice (in conjunction with our Terms & Conditions of Use and data retention policy,  and any other documents referred to in it) reflect changes in data  protection legislation within the UK / European Union and sets out how  Christian Vision and its subsidiaries collect, manage, process, store  and share information about those individuals who use our website(s),  products and services in a fair and ethical manner. We may vary this  Notice from time to time, so please visit this page regularly to review  this Notice.

By using our websites, products or services, and submitting any  personal information (if applicable), you agree to the terms of this  Privacy Notice. If you disagree with any part of this Notice, please do  not provide personal information and do not use our websites.

Christian Vision is committed to  protecting your privacy and data security. We understand that visitors  and users of our products, services and websites are concerned about  their privacy and the confidentiality and security of any Personal Data  provided. At the same time, we want to ensure that you obtain full value  from our products, services and websites.

This policy explains how CV complies  with Data Protection legislation within the UK, the General Data  Protection Regulation (GDPR) which comes into effect in May 2018, until  the UK exits the EU and the Privacy and Electronic Communications  Regulations. This Notice covers those activities which are subject to  the provisions of the laws of the UK and the EU (for so long as the UK  is a member state), as applicable.

Consequently, the rights and obligations contained in this Privacy Notice (and those in our Terms & Conditions of Use and data retention policy, and  any other documents referred to in it) may not be available to all  individuals, in all jurisdictions. It is important to note that due to  the faith-based nature of CV’s charitable objectives which encourage  dialogue, information you share with us, may include  personal  information of a sensitive nature such as (but not limited to) ethical,  religious, sexual or political world views, CV will always use its best endeavours to apply high standards of data processing and security  wherever we operate in the world and will ensure that we comply with any  local privacy laws which apply to our relationship with you.

CV will only contact you by mail, email,  telephone or SMS text message in connection with its charitable  purposes, as part of our contractual relationship, with your explicit  consent, or for our legitimate interests.

CV is a company limited by guarantee registered in England and Wales:

• Registered company no. 2842414
• Registered charity no. 1031031

CV is a  Data Controller registered with the Information Commissioner's Office  within the United Kingdom, registered no. Z5994665. 
Our registered office address is:

The Rock, International Drive 
Solihull, B90 4WA 
United Kingdom

For the purposes of this Privacy Notice,  personal data includes  information about you, individually, such as  your name, geographic location, address, telephone number, email  address, and your personal preferences, interests (including religious  views and affiliations), and other information you may share with us.

You can visit our websites without  telling us who you are or revealing personal information about yourself,  including your email address.

We collect information from you so that we can:

• provide you with access to our products and services improve the products and services we offer and develop our business;
• administer our relationship with you;
• respond to your enquiries;
• process applications for employment;
• process and respond to any complaints;
• enable us to comply with our legal and regulatory obligations;
• audit usage of our website and Apps.

See the How We Will Use Your Personal Information section below for more detail.

Special Category information may also be collected by us and includes:

• your racial or ethnic origin;
• your religious beliefs or affiliations;
• your philosophical beliefs
• your physical or mental health details.

Special Category information is only collected if necessary to any contractual relationship or with your explicit consent.

CV collects your personal information in  a variety of ways, such as by email, internet access, or by use of our  products or services. Collection may occur, for example, when you:

• use the “contact us” portion of our website;
• ask to be contacted through other websites which we operate or have access to;
  create a personal user account on one of our platforms;
• receive and review online information about our ministries;
• apply for a position through our website;
• request resources, sign up for a newsletter or news updates, or
  correspond with a representative of CV and its subsidiaries, and/or any of our partner organisations;
• register for or attend a CV conference or event.

Whenever  users visit our products or services, our servers may automatically  record information for statistical purposes about your usage of the  product or service, such as:

• the type of browser used;
• the referring URL;
• the IP address;
• the number and type of pages viewed;
• the date and time of visits; and
• the exit URL.

This  information is not personal information and, in any event, remains  anonymous. We do not link the anonymous information to any other  personal data unless you have either registered with a product or  service or logged into a product or service at the time of use.  Accordingly, if you have not identified yourself on the product or  service, such as by registering or logging in, we will not record  personal data arising out of your usage of our website.
We may also collect your personal  information by using social media platforms and networks such as  Facebook that share or allow you to share information with us. For more  information about social media platform and network privacy practices,  please review the privacy policies and settings of the social media  platforms and networks that you use.

Where you request information from us,  we may use the email address that you provide to send you information  about our ministry and resources that may be of interest to you. If you  have contracted or consented to receive communications from us, such as  by email, you may ask us to remove you from the list at any time using  the unsubscribe instructions provided with each email or by contacting  the Data Protection Officer (DPO) in the Contact Details section below.

Our websites uses “cookies” to collect  information and distinguish you from other users on our sites. This  helps us to provide you with a good experience when you browse our sites  and also allows us to improve our websites.

Cookies are text files containing small  amounts of information (like an anonymous unique identifier) which are  downloaded to your device when you visit a website. Cookies are then  sent back to the originating website on each subsequent visit, or to  another website that recognises that cookie. Cookies are useful because  they allow a website to recognise a user’s device. Cookies do lots of  different jobs, like letting you navigate between pages efficiently,  remembering your preferences, and generally improve the user experience.  They can also help to ensure that adverts you see online are more  relevant to you and your interests.

We may use different types of cookies on  our website: persistent cookies; session cookies; and third-party  cookies. (Please refer to your browser’s Help section for further  information on controlling and setting cookies).

You can instruct your browser to refuse  all cookies or to indicate when a cookie is being sent. However, if you  do not accept cookies, you may not be able to use some of CV products or  services as effectively as they were intended.

The reasons why we process, store and share your personal data and the legal basis for our doing so, is set out below.

Disclosure of Data

CV never shares your personal  information with third parties (save as set out below), unless it is  required to fulfil a contractual product or service or is a legal or  regulatory requirement. In most cases you will be notified and will have  the option to opt out of the product or service prior to having your  personal information shared.

In order to fulfil the ministry and  organisational purposes for which you provided us your personal  information, it may be shared with our employees (including those in our  subsidiaries), affiliates and ministry partners, and other parties who  require such information to assist us with establishing, maintaining and  managing our relationship with you and providing ministry products and  services you request.

This may include:

• CV Offices  – Currently in North America, Latin America, the Commonwealth of  Independent States, Asia Pacific, Europe, the Middle East and Africa.
• Overseas Recipients  – CV may disclose personal information to outsourced information  technology service providers, including cloud computing providers and  data storage providers, based overseas.
• Online Advertising  – CV may promote our ministry activities and resources by purchasing  advertising space on third-party websites. Tracking data collected by  these third-party companies is used to decide which advertisements you  see on third-party websites and applications, but does not identify you  personally.
• Other Platforms or Services  – Some CV products and services may be integrated with external  services, including social media networks. This may mean that  information, for instance about your interests and activities, is  tracked or pulled from other places (such as Facebook). CV may also use  analytics tools and services (such as Google Analytics) to track your  usage of CV products and services.

As result  of the above, your personal information may transit through or be  collected, used, processed, stored or disclosed in both the United  Kingdom and other countries, including countries outside of the European  Union, under the control of CV or one of our affiliated organisations  or ministry partners. Where your personal information is provided to  ministry partners or service providers, we take steps to safeguard your  personal information and use confidentiality agreements that restrict  the use of your information to the purpose for which it is provided.
Please note that we may collect, use or  disclose your personal information without your knowledge or consent  where we are permitted or required by applicable law or regulatory  requirements to do so.

Retaining Data

We retain personal information for as long as we reasonably require it for legal or business purposes. Please refer to our data retention policy for  more detail. In determining data retention periods, CV takes into  consideration local laws, contractual obligations, and the expectations  and requirements of groupings of individuals based on the nature of  their relationship with CV. When no longer required, personal  information is destroyed in a secure manner or deleted. We also take  steps to ensure that the personal information we collect is accurate,  up-to-date and complete. These steps include maintaining and updating  personal information when we are advised by individuals that their  personal information has changed.

Security and Protection

We take reasonable steps to protect all  personal information which we process from misuse, interference, loss,  unauthorised access, modification or unauthorised disclosure. We are  committed to ensuring that your information is secure and take  reasonable steps (suitable physical, electronic and managerial  procedures) to hold personal information securely in electronic or  physical form and try to prevent unauthorised access. These steps  include the use of Internet Encryption Software, Secure Socket Layer  (SSL) Protocol when collecting or transferring sensitive data, password  protection for electronic files, securing paper files in locked cabinets  and physical access restrictions. Unfortunately, the transmission of  information via the internet is not completely secure. Although we will  do our best to protect your personal data, we cannot guarantee the  security of your data transmitted to our sites; any transmission is at  your own risk.

Where We Store Data

The data that we collect from you may be  transferred to, and stored at, a destination outside the European  Union. It may also be processed by staff operating outside the European  Union who work for us or for one of our suppliers. Such staff maybe  engaged in, among other things, the provision of support services. By  submitting your personal data, you agree to this transfer, storing or  processing. We will take all steps reasonably necessary to ensure that  your data is treated securely and in accordance with this privacy  policy.

Our products may contain links to other  sites that are not operated by us. If you click on a third party link,  you will be directed to that third party's site. CV has no control over,  and assumes no responsibility for, the content, privacy policies, or  practices of any third party sites or services. Your ability to opt-out  of a third party tool or platform will depend on the conditions  governing your agreement with that third party. We strongly advise you  to review the Privacy Policy of every site you visit.

If you are an individual who has provided personal information to CV, you have certain rights:

Rights of Access

You may request a copy of any personal  information we hold about you. This is known as a “Subject Access  Request”. To make a Subject Access Request, please write to the DPO  using the contact details provided in the Contact Details section below  and the information (where appropriate) will usually be provided within  30 days.

Right to Rectification

You may request an update or correction  be made to personal information about you held by CV. Please write to  the DPO using the contact details provided in the key contacts section  below and the information (where appropriate) will usually be updated  within 30 days.

Right to Restrict Processing

You have the right to ask us not to use  your personal information for marketing purposes. You can exercise your  right to prevent such processing by checking certain boxes on the forms  we use to collect your data or using the unsubscribe link found in the  email communication you receive from us. You may also ask us to restrict  the use of your data because:

1. you do think it is inaccurate, but this will take time to confirm;
2. you believe our data processing is unlawful, but you do not want your data erased;
3. you want us to stop using your data, but we have yet to determine whether your request is valid.

In these  circumstances, please write to the DPO using the contact details  provided in the Contact Details section below and your request (where  appropriate) will usually be actioned within 30 days.  

Right to Erasure

You have the right to request that we  erase your personal information. In these circumstances, please write to  the DPO using the contact details provided in the Contact Details  section below and (where appropriate) your request will usually be  actioned within 30 days.

Right to Data Portability

You have the right to move, copy or  transfer your personal information to another organisation. In these  circumstances, please write to the DPO using the contact details  provided in the key contacts section below and (where appropriate) your  request will usually be actioned within 30 days.

Use Restricted to Over 16s

You may not access any of our  interactive services or share your personal information with us, unless  you are 16 years of age. In some circumstances, the service we offer may  enable you to provide the consent of a person with parental  responsibility for you. CV will make  reasonable efforts to verify in such cases that consent is given or  authorised by the holder of parental responsibility over a child, taking  into consideration available technology.

All communications with respect to such  withdrawal or variation of consent must be in writing, and it may take  us up to 30 days to process your withdrawal of consent. When contacting  us about your personal information, we may request specific information  from you to confirm your identity and right to access, as well as to  search for and provide you with the personal information that we hold  about you. Your rights to personal information that we hold about you is  not absolute. There may be instances where applicable law or regulatory  requirements allow or require us to refuse to provide some or all of  the personal information that we hold about you. In addition, the  personal information may have been destroyed, erased or made anonymous  in accordance with our record retention obligations and practices. In  the event that we cannot provide you with access to your personal  information, we will inform you of the reasons why, subject to any legal  or regulatory restrictions.

If you have any questions about this  Privacy Notice or concerns about how we manage your personal  information, please contact us in writing or email the DPO using the  contact details provided in the Contact Details section. Alternatively  you have the right to make a complaint about your question or concern to  the ICO (Information Commissioner's Office). Call (0303 123 1113) or  visit www.ico.org.uk.